30 Day Trial

With every Aussie Interconnect's hosting package we provide an Unconditional 30 day money back guarantee on your hosting package fee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of activation. And rest assured, if you've chosen a quarterly, semi-annual, or annual package you cancel at anytime during your term and receive a hassle-free pro-rated, term-based refund.

The cancellation request must be submitted via our cancellation form at http://www.ausinterconnect.com.au/cancel.php.

We're confident that your Aussie Interconnect experience will be a positive one and that you'll feel secure in our service.

Guaranteed Packet Delivery

Our network is set up to make sure that packets of information are delivered quickly and efficiently to all our clients at any point in time. This offers significant advantages over simply peering with the major backbones. Peering agreements rarely include Service Level Agreements (SLAs) so no one is accountable for lost packets at congested exchange points. Because Aussie Interconnect has  SLAs with all major network partners, we are able to guarantee that all packets will leave our network at full speed.

Our servers are designed for today's demanding applications with an eye on tomorrow. We make sure your website has abundant system resources available (processors, memory, hard drive space). Your sites run better on Aussie Interconnect servers -- and that's guaranteed.

Bandwidth Utilization

Our substantial bandwidth capacity allows us to accommodate even the largest spikes in traffic. To ensure rapid delivery of content, we continuously add network connectivity and new routes. Low bandwidth utilization allows for maximum uptime, even if multiple transit partners experience simultaneous outages.

Access Databases

Access is not designed for, nor recommended for use on busy websites. Due to this, we can not guarantee performance for websites which make use of Access databases. We recommend using MySQL or MS-SQL for increased performance and reliability.