The following Billing Policy must be agreed by the Customer when ordering a hosting package from Aussie Interconnect. By agreeing to our Terms of Service, you are also agreeing our Acceptable Use Policy and our Privacy Policy.

Each of Aussie Interconnect's shared hosting plans carries a 30-day unconditional money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of activation.

Any request for cancellation must be received in accordance with the Cancellation provision above. Accounts cancelled/terminated by Aussie Interconnect for violating our Terms & Conditions or Acceptable Use Policy do not qualify for our 30 day money back guarantee.

This guarantee only applies to NEW customers. If you are an existing client and purchase more hosting from Aussie Interconnect, this guarantee does not apply. Returned cheques will be assessed a $25.00 charge.

Customer is not permitted to store, resell or give away their website to any other person whilst under a contract with Aussie Interconnect.

Should the Customer wish to terminate their Aussie Interconnect account, they must send written confirmation to Aussie Interconnect with 30 days notice.

On closing a Aussie Interconnect account all data on the server will be deleted. Please ensure you have a full backup of everything stored before cancelling as we will not be able to reclaim this data.

Customer is recommended to backup all data stored on our servers, as it is not guaranteed to be backed up by Aussie Interconnect

Aussie Interconnect are not liable for any loss, damage or change to customer's data on the server caused by misuse, unavailability or removal of service.

Customer is solely responsible for the entire content of their website. Please ensure you agree with the Acceptable Use Policy and that your website reflects the instructions set out by Aussie Interconnect.

Should the customer wish to take advantage of the 30 day money back guarantee, please refer to our guidelines.

Should the customer exceed their bandwidth limit shown on chosen package, which then reaches the point where it has an adverse effect on our other Aussie Interconnect Customer we reserve the right to disable the website until you can reduce the usage. Any bandwidth overage charges will be billed at the end of the month for accounts that exceed their bandwidth allocation, at a rate as stated in our policy per gigabyte (GB), rounded up, per month. We will email you around the time you reach your limit, although we are not responsible for email messages you do not receive.

As the customer, you are responsible for all the data contained within your website. You must ensure you have obtained any permission needed for any of the data, Aussie Interconnect are not liable for any consequence should it arise.