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Articles

Article Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No! If we find them in your directory or links to them, your entire account will be subject to...
Views: 179
Article Can I host an XXX/adult sites?
We do NOT host pornography/XXX websites that contain galleries or video media files. Any content...
Views: 163
Article Can I modify MIME types?
Yes! You can do this all through our powerful control panel system. Login to...
Views: 168
Article Can I order even though I do not live in the Australia?
YES, you can still order with us. We can host all international domain names and also we accept...
Views: 196
Article Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your...
Views: 177
Article Do you accept Paypal?
Yes. We most definitely accept payments through PayPal. Credit Cards and Bank Tranfer are...
Views: 159
Article Do you have Front-Page extensions?
Front Page extensions is supported, however it is not installed by...
Views: 184
Article Do you offer password protected directories?
Yes. Using the powerful web-based control panel you can easily protect any directory without...
Views: 173
Article Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Views: 177
Article Do you support Macintosh systems?
Yes! You can use the Fetch program to transfer files from your MAC to our system. You can also...
Views: 193
Article Do you support MP3 files?
Yes we support MP3 files. We recommend you consider one of the higher plans if your site has mp3...
Views: 183
Article Do your servers support XML?
Yes, all of our Linux Cpanel servers support XML
Views: 181
Article Does e-mail or FTP count against my bandwidth limit?
Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.
Views: 172
Article How can you offer so much web space and bandwidth at your low prices?
We have found that majorities of people are not going to need a great deal of storage or...
Views: 175
Article How do I move my forum and database here?
You can create a backup of it at your old host or, if your old host has phpMyAdmin installed,...
Views: 179
Article I've seen web hosting cheaper than yours, what's the deal?
Be wary of some providers that claim to give you everything for a few dollars per...
Views: 174
Article Ok, I'm convinced, how do I transfer my domain name to you without downtime?
To avoid downtime, please follow these procedures: 1) Sign up an account using our online order...
Views: 176
Article What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Views: 170
Article What happens if I exceed my allocated bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 175
Article What is your cancellation policy?
With every Aussie Interconnect's hosting package we provide an Unconditional 30 day money back...
Views: 171
Article What software do you run?
We run the latest stable versions of RedHat Linux with the latest stable build of Apache, PHP,...
Views: 177
Article When is my payment due?
The first payment is due at the time your Activation Letter is sent (including services such as...
Views: 165
Article Which platform of operating system do your servers use?
Our servers use RedHat Linux and Apache Web Server, the best and the most reliable Internet...
Views: 188
Article Why don't you offer phone support?
We prefer support requests to come through our ticketing system or email for a variety...
Views: 190
Article Why don't you offer unlimited bandwidth?
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
Views: 165
Article Will I be able to check my emails when I am away from my home/office computer?
Absolutely, we provide all our customers with their own web mail access. What this...
Views: 185
Article Am I bound by contracts?
No, absolutely not. When you sign up for web hosting with us, you are free to depart whenever...
Views: 176
Article Are you a reseller for another hosting company?
No. We own or lease all our own equipment, and manage it ourselves.
Views: 182
Article BSB Information for Bank Transfer Payments
Our bankers are -  Commonwealth Bank 16 Brantome Street Gisborne, Victoria  3437...
Views: 98
Article Can I keep my domain name when I change my web hosting company?
Yes. If you registered your domain name with a host and now you want to move, you should find...
Views: 172
Article I have found someone cheaper than you. Why?
There will always be products cheaper on the market than the one that you choose. The reason...
Views: 134
Article I'm confused or having trouble with the ordering process. Who should I contact for assistance?
If you're having trouble ordering, let us help! You can contact our sales department at...
Views: 2
Article Is there a minimum time commitment or contract for hosting?
None. With Aussie Interconnect  there are no contracts. We do not lock you into a long term...
Views: 4
Article What is the difference between a domain and web hosting ?
Web hosting is the provision of allocated space on a server that has a permanent connection to...
Views: 166
Article What is the difference between a web host (IPP) and an ISP ?
An ISP (Internet Service Provider) is a company that provides internet access via dialup and...
Views: 177
Article What is Web Hosting?
Web hosting allows you to use email and have a web site using your domain name. Create...
Views: 162
Article What is your Billing Policy ?
The following Billing Policy must be agreed by the Customer when ordering a hosting package from...
Views: 165
Article What payment methods does Aussie Interconnect accept?
Aussie Interconnect accepts payment via credit card (VISA, Mastercard), cheque/money order and...
Views: 154


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