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Do you accept Paypal?Yes. We most definitely accept payments through PayPal. Credit Cards and Bank Tranfer are... Views: 159 |
When is my payment due?The first payment is due at the time your Activation Letter is sent (including services such as... Views: 165 |
Aussie Interconnect Office HoursOur customer support centre is open Monday to Friday from 8.00 am to 6.00 pm AEST for your... Views: 178 |
BSB Information for Bank Transfer PaymentsOur bankers are - Commonwealth Bank 16 Brantome Street Gisborne, Victoria 3437... Views: 98 |
Changing hosting providersStep 1: Register for an Aussie Interconnect Account The first step is to register for... Views: 2 |
Does Aussie Interconnect do regular backups of my account?Yes, we perform regular backups on all accounts. But don't count on our backups alone!... Views: 2 |
Does Aussie Interconnect offer custom packages?In general, yes. Aussie Interconnect does allow you to custom build a plan, however, we have... Views: 3 |
I need help!We have developed one of Australia's most advanced online support system. Our multimedia video... Views: 163 |
I'm confused or having trouble with the ordering process. Who should I contact for assistance?If you're having trouble ordering, let us help! You can contact our sales department at... Views: 2 |
My password login does not workPlease make sure you do not have a white space(s) at the end of your password when you are... Views: 53 |
Script Installation.We do point you in the right direction however we do not offer any kind of support for script... Views: 167 |
Ticket Etiquette - How to ask for help.Many of our clients have approached us asking for the most appropriate way to send in tickets, to... Views: 41 |
Trouble ticket system.This is a system where you can log in to our Support sytem on our website and submit a support... Views: 164 |
Video tutorials.We have developed a very extensive range of Multimedia video tutorials. These tutorials... Views: 166 |
What payment methods does Aussie Interconnect accept?Aussie Interconnect accepts payment via credit card (VISA, Mastercard), cheque/money order and... Views: 154 |
Why don't I get the confirmation email?We suggest to not use public free email such as Yahoo or Hotmail. If you do, please check your... Views: 3 |