The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article Do you accept Paypal?
Yes. We most definitely accept payments through PayPal. Credit Cards and Bank Tranfer are...
Views: 159
Article When is my payment due?
The first payment is due at the time your Activation Letter is sent (including services such as...
Views: 165
Article Aussie Interconnect Office Hours
Our customer support centre is open Monday to Friday from 8.00 am to 6.00 pm AEST for your...
Views: 178
Article BSB Information for Bank Transfer Payments
Our bankers are -  Commonwealth Bank 16 Brantome Street Gisborne, Victoria  3437...
Views: 98
Article Changing hosting providers
Step 1: Register for an Aussie Interconnect Account  The first step is to register for...
Views: 2
Article Does Aussie Interconnect do regular backups of my account?
  Yes, we perform regular backups on all accounts. But don't count on our backups alone!...
Views: 2
Article Does Aussie Interconnect offer custom packages?
In general, yes. Aussie Interconnect does allow you to custom build a plan, however, we have...
Views: 3
Article I need help!
We have developed one of Australia's most advanced online support system. Our multimedia video...
Views: 163
Article I'm confused or having trouble with the ordering process. Who should I contact for assistance?
If you're having trouble ordering, let us help! You can contact our sales department at...
Views: 2
Article My password login does not work
Please make sure you do not have a white space(s) at the end of your password when you are...
Views: 53
Article Script Installation.
We do point you in the right direction however we do not offer any kind of support for script...
Views: 167
Article Ticket Etiquette - How to ask for help.
Many of our clients have approached us asking for the most appropriate way to send in tickets, to...
Views: 41
Article Trouble ticket system.
This is a system where you can log in to our Support sytem on our website and submit a support...
Views: 164
Article Video tutorials.
We have developed a very extensive range of  Multimedia video tutorials. These tutorials...
Views: 166
Article What payment methods does Aussie Interconnect accept?
Aussie Interconnect accepts payment via credit card (VISA, Mastercard), cheque/money order and...
Views: 154
Article Why don't I get the confirmation email?
We suggest to not use public free email such as Yahoo or Hotmail. If you do, please check your...
Views: 3


Language: