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Articles

Article Can email account users change their own passwords?
Yes. Users can change their own email password by logging into their webmail account...
Views: 162
Article Can I change my own MX Records?
Yes! Our control panel system allows you to define your own MX Mail Records instantly! Simply...
Views: 165
Article Can you forward all my email to a separate email address? If so, how do I do it?
Yes, we can forward all your mail to anywhere you like using the control panel. Just login and...
Views: 169
Article Configuring Netscape Mail...
1. Open Netscape Browser 2. Move to the "Edit" drop down menu and select...
Views: 162
Article Do I have to give all my email accounts access to cpanel? How can users access webmail without going through cpanel?
You do not have to go through Cpanel.If you domain name has propagated, use...
Views: 168
Article Do you support Everyone.Net & BigMailBox.com?
Yes! To change your MX records simply login into your control panel and click the appropriate...
Views: 171
Article Do you support IMAP?
IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail...
Views: 157
Article How come I can't send mail?
First, your domain name must be resolving to our name servers. Then use...
Views: 184
Article How do I block SPAM messages?
You can stop spammers using various different spam filtering systems which is...
Views: 409
Article How do I change my email password?
To change the password associated with individual email accounts, login to your CPanel Control...
Views: 156
Article How do I check my e-mail through a web browser (webmail)?
Login to http://www.your-domain.com/webmail/Use your username and password which was...
Views: 186
Article How do I check my email through Eudora or Netscape Mail?
Make sure you are using an account that you created through your mail manager section of your...
Views: 153
Article How do I check my emails?
You can use any email clients (ie. Outlook, Eudora etc..) or our Web Based Mail.
Views: 170
Article How do I create additional POP accounts and email forwarding?
This can be done via your web control panel. Once you login, click on "Email ->...
Views: 162
Article How do I modify an MX Record?
MX Records (or mail exchange records) are special server settings that help to control the...
Views: 154
Article How do I set up my email in Outlook Express? (text-only)
The following is a walk-through for setting up Outlook Express.Go to 'Tools' ->...
Views: 155
Article How do I setup an Email account with Outlook Express?
If you would like to add an e-mail address to Outlook Express, follow the procedure...
Views: 162
Article How do I setup Auto Responders?
What is an Email Auto Responder?Email auto responders will automatically send a...
Views: 150
Article How do I tell if my ISP is blocking my outgoing mail?
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to...
Views: 174
Article How do I use SSL to setup my email?
Set your mail server to the host name for SMTP/POP3/IMAP (instead of domain.com) and then make...
Views: 153
Article How much space do I have for my POP Accounts?
You can define how much space to give each POP account when you create them via your...
Views: 157
Article I have a mailing list, how many emails can I send out?
Yes. There is a limit of a few hundred recipients per mailing on email sent via our shared...
Views: 155
Article I need to share larger than 5MB binary files, what can I do?
 If you need to share binary files which are larger than the 5MB-5.5MB size...
Views: 155
Article I still can't send email. What's wrong?
Our SMTP servers are configured as secure relays. This means that you cannot simply reference...
Views: 157
Article Is my Email setup?
Your master mail account is automatically setup. Your username, password, and mail server...
Views: 173
Article Is there a mailbox storage limit?
You can define the mailbox storage space and limit by logging into your webmail...
Views: 159
Article Limiting what search engines can index using /robots.txt
Various search engines such as Google have what are called "spiders" or...
Views: 164
Article Setting up Catch All Email...
It appears pretty simple, but read through this documentation, as this controls much more that...
Views: 151
Article Spam Assassin Explained, what is it? how do you use it? and more!
What is Spam Assassin? Spam Assassin is a e-mail spam filtering system that sits side by side...
Views: 161
Article What are my POP and SMTP settings?
mail.yourdomain.com Note: Please replace "yourdomain.com" with that of your...
Views: 162
Article What can I do to reduce the amount of spam email I get?
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that...
Views: 379
Article What do I use for my SMTP?
You can use "mail.yourdomain.com" or your internet ISP for the SMTP. Don't forget to also...
Views: 164
Article What is E-mail Forwarding and how can i use it?
Email forwarding let's you forward email sent to an addresss to another address or multiple...
Views: 155
Article What is the difference between POP3 and Forwarding?
POP3 is where you store your e-mail on our mail server. You then configure your mail client (for...
Views: 156
Article What is the maximum email message size?
Our email system currently supports a maximum message size of 5MB. This limit was...
Views: 153
Article What is your policy on SPAM?
We take a very dim view of SPAM. It is one of the most annoying things encountered on the...
Views: 155
Article Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server?
You need to login to your pop account and check your mail first. The server has anti-spam...
Views: 155
Article Why do I get this error? Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B
You may receive this error in your email client settings at some point. In Outlook this is a bug...
Views: 165
Article Will my existing pop accounts still work if I use Everyone.Net / BigMailBox.com?
No, if you use this service all mail services provided by us will no longer work.
Views: 146
Article You offer unlimited e-mail aliases, what does that mean?
Unlimited E-mail aliases means that you can use anything@yourdomain.com as your email address....
Views: 150
Article Can an e-mail auto responder also be a POP3 e-mail account?
Yes, and this is a good idea. Having an e-mail auto responder setup as a POP3 account as well...
Views: 146
Article Can Aussie Interconnect provide me with a lost password for a POP3 account
As all POP3 passwords are encrypted, we are unable to provide clients with passwords for POP3...
Views: 158
Article Does e-mail on the server count towards my allotted space?
Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...
Views: 167
Article Emails not being deleted from server
If you are using Outlook email client to download emails from the server, you need to uncheck the...
Views: 176
Article How do I access my web based email?
You can access your web based email by typing www.yourdomain.com.au/webmail and then logging in...
Views: 146
Article How many e-mail auto responders am I allowed to use?
You are allowed to create as many e-mail auto responders as your hosting plan comes with.
Views: 159
Article How to setup Outlook 2003 to access email
Open Outlook 2003, click on the Tools menu and select E-mail Accounts. Select the Add a...
Views: 0
Article How to setup Outlook 2007 to access email
Open Outlook 2007 and select E-mail Accounts from the Tools menu. Select the E-mail tab and...
Views: 0
Article How to setup Outlook Express to access email
This article shows you how to configure Outlook Express to access an email account you have...
Views: 0
Article How to setup your iPhone to access email
Select the “Settings” option on your iPhone Select the “Mail, Contacts,...
Views: 0
Article I can receive, but not send e-mail messages
You can check several things to help resolve being able to receive but not send e-mail...
Views: 82
Article I can send, but not receive e-mail messages
You can check several things to help resolve being able to send but not receive e-mail...
Views: 85
Article My email isn't coming through; what do I do.
Here's a couple of things to do before you give us a call. 1/ First check that your computer is...
Views: 139
Article What is an e-mail auto responder?
An e-mail auto responder is a special type of e-mail account which simply responds to all...
Views: 151
Article What is the difference between an e-mail forwarder and an e-mail auto responder?
An e-mail forwarder is a special type of e-mail account which simply forwards all e-mail sent to...
Views: 168
Article What is the difference between POP3 E-mail Account and a regular e-mail account?
Take a hotmail e-mail account versus a POP3 account you have on your account with Aussie...
Views: 150
Article What is the difference between POP3 e-mail account and an e-mail auto responder?
A POP3 e-mail account is a special kind of e-mail account that comes with a login and password....
Views: 157
Article Why am I getting direct mail or e-mail from a third party regarding my domain name registration?
As a result of registering your domain, you may receive e-mail or direct mail from a third party...
Views: 167
Article Why don't I get the confirmation email?
We suggest to not use public free email such as Yahoo or Hotmail. If you do, please check your...
Views: 3


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