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Articles

Article Common FTP codes. What do they mean?
Here's a list of some of the most common FTP codes you might see:100 Codes The requested action...
Views: 167
Article Files are uploaded, but I still see your welcome page?
If you have uploaded your files, but are still seeing the welcome page or a "parent...
Views: 176
Article How can I make an FTP account for a subdomain?
Inside your FTP Manager in CPanel, click "FTP Accounts". Now, simply create an FTP...
Views: 159
Article How do I access a file on my Anonymous FTP site from my web browser?
To access a file on your anonymous site use:...
Views: 179
Article How do I access my main FTP account via a web browser?
Type in: ftp://ftp.your-domain.com into the URL field on your web browser.
Views: 182
Article How do I create an FTP account for a user?
Follow these steps: Login to your control panel Under the FTP Tab (near bottom right...
Views: 172
Article How do I create/access my secondary FTP accounts?
Create your secondary FTP account via your control panel and then use these settings to...
Views: 157
Article How do I setup and use SSH?
For security purposes, we do not enable SSH access by default. You must contact our support...
Views: 168
Article How do I setup Anonymous FTP?
To log into your anonymous FTP account, you will need to connect to ftp://ftp.yourdomain.com...
Views: 179
Article How do I upload via FTP in Dreamweaver?
Once your web site created in Dreamweaver is complete and ready for publication...
Views: 165
Article I am getting stuck trying to upload, what do I do?
We have seen erratic behavior with some users who were located behind some industry-standard...
Views: 184
Article I uploaded a new version of a file, but I still get the old one?
There are several reasons for this problem to occur. First, and most commonly, the file is...
Views: 166
Article I use another FTP product. Is it compliant with your servers?
In general, as long as the software package supports FTP, it will work without a glitch on our...
Views: 179
Article I'm getting a connection timeout error when using FTP...
FTP Timeout - If you get this error it means it has been more than 300 seconds since your last...
Views: 169
Article I'm getting a too many connection error when I connect via FTP...
Too Many Connections Error - If you are getting this error, this means that more than 3 people...
Views: 195
Article I've uploaded my files but my site is not coming up in my browser?
When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and...
Views: 174
Article Reserved directories which cannot be used...
As you set up your site you will need to decide where to put different files and how to organize...
Views: 173
Article What are my default FTP account settings?
Your CPanel hosting comes with default FTP settings already in place. To utilize the default...
Views: 171
Article What FTP software should I use and where do I get it?
We use and highly recommend CuteFTP from Globalscape, Inc., as it is very stable and highly...
Views: 191
Article What is FTP?
Much like HTTP is a protocol for viewing web pages and sites, FTP (File Transfer Protocol) is a...
Views: 168
Article What is SSH and do you support it?
SSH is similar to telnet, but it's more secure. It uses high level encryption and compression to...
Views: 164
Article Will I have unlimited access to update my pages?
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Views: 164
Article How do I connect to my account via FTP using other software?
Other software, including Cute FTP, Absolute FTP, Filezilla and many others should only require...
Views: 171
Article How do I upload my web site via FTP?
  To start you will need an FTP program. You can use any standard FTP Client to upload...
Views: 5
Article What are all of the files and directories I see when I log in?
Upon logging into your account, you are restricted to only your account and cannot move outside...
Views: 149
Article Where do I upload all of the files pertaining to my website?
You need to upload files pertaining to your website to your "www" (mainwebsitehtml)...
Views: 154


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