The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
A brief look into CPanel and its features...What is cPanel? cPanel is a server side management system the runs the back end of your site.... Views: 166 |
Creating secure passwords...While we take security very seriously and do everything in our power to prevent unauthorized... Views: 160 |
Index file naming conventionsBy default our servers will look for (in order) a file by the name of index.html, index.cgi,... Views: 155 |
My pages aren't being updated when I upload...When you upload new or changed pages, the changes should be instantaneous. If they aren't,... Views: 158 |
Should I keep a local copy of my website in case of trouble?Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit... Views: 161 |
Does Aussie Interconnect offer custom packages?In general, yes. Aussie Interconnect does allow you to custom build a plan, however, we have... Views: 3 |
How do I access my administration area of my server?You can access your admin section by typing www.yourdomain.com.au/admin and entering your... Views: 172 |
How do I get my website on your server?You do this by using an FTP (File Transfer Protocol) Program. You can find this software by... Views: 184 |
How do I upload my web site via FTP?To start you will need an FTP program. You can use any standard FTP Client to upload... Views: 5 |
I'm confused or having trouble with the ordering process. Who should I contact for assistance?If you're having trouble ordering, let us help! You can contact our sales department at... Views: 2 |
My password login does not workPlease make sure you do not have a white space(s) at the end of your password when you are... Views: 53 |
What directory do I upload to?public_html or www which are the same directory. Views: 7 |